WE ARE TAKING FULL RESPONSIBILITY FOR ANY DAMAGE DURING THE WAY.
Secure delivery is related with your satisfaction, which is the one of the priorities of our business philosophy.
We are using our proven packing method to protect the porcelain - in last 10 years we sent over 3000 packages to all over the world, without single damage. Every each item is wrapped separately, with extra protection of details, delicate shapes and edges. We are using the best bubble wrap to protect items with special anti-shock compartments - to be sure that the porcelain will arrive to you with no damage (we fully guarantee that).
Our method guarantee safety delivery to all over the world.
Our Customers are very satisfied and impressed of our packing technology:
However, in case of any break or damage we will refund you money for the broken or damaged item. We are taking FULL RESPONSIBILITY for any damage during the way.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I don't accept cancellations
But please contact me if you have any problems with your order.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.
We are not responsible for delays due to customs.